Help & Support
Getting Started
What is Wagamour?
Wagamour is an AI-powered pet mobility platform that helps pet parents plan safer walks, smarter travel, and personalized gear choices based on their pet's profile and real-world conditions.
How do I set up my pet's profile?
Go to the Profile tab to add your pet's name, breed, age, size, sensitivities, activity level, and other attributes. This information helps AI provide personalized recommendations.
What does "Open app" do?
From desktop or mobile, "Open app" launches the Wagamour web app (PWA). On mobile, you may optionally "Add to Home Screen" for an app-like experience. There is nothing to download from an app store for now.
AI Features
How does the AI use my pet's information?
Pet profile data (breed, age, size, sensitivities, activity level) is used to tailor mobility advice (when/how to walk, climate considerations) and product recommendations (cooling gear, paw protection, travel gear). Data is not sold to third-parties; it's used to provide and improve the service.
How do product recommendations work? Are they ads?
They are AI-generated suggestions based on your pet's profile and conditions, with some affiliate relationships (clearly flagged). Wagamour does not guarantee safety/fitness of any product—owners should still use judgment.
How do I find dog parks?
Use the Parks tab to discover nearby dog parks. AI ranks parks based on real-time conditions, weather, and community insights.
Availability
Is Wagamour available everywhere?
Wagamour is currently U.S.-focused. AI still works wherever weather and location data are available, but park data may be richer in certain areas.
Is this a mobile app or web app?
Wagamour is a Progressive Web App (PWA) that works in your browser. On mobile, you can add it to your home screen for an app-like experience. No app store download required.
Contact Support
hello@wagamour.com
Response Time
We typically respond within 24 hours.
Frequently Asked Questions
What is Wagamour?
Wagamour is an AI-powered pet mobility platform that helps pet parents plan safer walks, smarter travel, and personalized gear choices based on their pet's profile and real-world conditions.
How does the AI use my pet's information?
Pet profile data (e.g., breed, age, size, sensitivities, activity level) is used to tailor mobility advice (when/how to walk, climate considerations) and product recommendations (e.g., cooling gear, paw protection, travel gear). Data is not sold to third-parties; it is used to provide and improve the service and to generate more relevant recommendations. Product picks may include affiliate links; Wagamour may earn a commission at no extra cost to the user.
What does "Open app" do?
From desktop or mobile, "Open app" launches the Wagamour web app (PWA). On mobile, users may optionally "Add to Home Screen" for an app-like experience. There is nothing to download from an app store for now.
Is Wagamour available everywhere?
Wagamour is currently U.S.-focused. AI still works wherever weather and location data are available, but park data may be richer in certain areas.
How do product recommendations work? Are they ads?
They are AI-generated suggestions based on your pet's profile and conditions, with some affiliate relationships (clearly flagged in text). Wagamour does not guarantee safety/fitness of any product—owners should still use judgment.